Resources - Newsletters - Commercial Logic

- Relationship Management
  
  CRM - Elements of Success is a brief checklist of measureable tems that will help you plan and execute a successful implementation of CRM for your firm.
- On Value Billing
- Radical thoughts or ideas whose time is come?On Value Billing discusses the ideas of Ron Baker.
- The Recession and What to Do About It
- An interesting perspective on the current economic climate. In The Recession and What to Do About It the author asserts that we live in a time of great potential. John Rosling, CEO of Shirlaws UK, offers a summary of common mistakes and growth opportunities as we emerge from the recession.
- Other News
- From Commercial Logic
- We have new releases of APS Advance Practice Management (9.13), Advance CRM (2.2), and a new product, Advance Value Billing, which provides useful tracking and automation of fixed price contracts.
- PowerPM 6.20 and TrakTime 2011 are available for download. PowerPM includes a new system for tracking paid time off (PTO).
  
  Download these updates, click here.

Newsletter - Spring 2011

Adapting to the Changing World of Business - Part II

Welcome to our 2011 Spring Newsletter! Here you will find notifications of new releases of APS Advance, PowerPM, and TrakTime, and a changing of the guard at Commercial Logic.

Hail and farewell. Rob Webber is leaving for an MBA program at Northeastern at the end of May. We are sad to see him go, but glad for his opportunity to build this next step in his career. Rob joined Commercial Logic as a technical support representative four years ago, his first job out of college. He has moved from strength to strength over these years and his command of the APS software and related matters is extraordinary.

Ken Benner has joined our Hanover team as Rob's replacement. Ken has a depth of experience in SQL Server and application software, which he is now applying to APS. He has a six week overlap with Rob and the transfer of knowledge that is occurring is gratifying to see. It must be like drinking from a fire-hose, but Ken is taking it all in. Like Rob, Doug, Jean, and the rest of the team here, Ken is good with people as well as machines. I look forward to having you meet him

On Value Billing. I recently attended a two-day Firm of the Future seminar, hosted by Sage through the good offices of Ed Kless. Ed shared the presentation with Ron Baker of Verasage Institute, who is known to many readers as the fellow who thinks we don’t need timesheets. I came as a skeptic, but I left a convert. Client relationship management has been a recurring theme here at Commercial Logic and in this newsletter. I suggest that Baker’s ideas go right to the core of the client relationship with the potential to make those relationships both better and more profitable.
We are working on setting up a webinar featuring Ron Baker himself and possibly inviting him to present at a Commercial Logic client conference (TBA) later this year. Stay tuned!
For an article on the seminar and the intriguing ideas of Ron Baker, click here.

The Recession and What to Do About It. Our business partner, Shirlaws USA, has offered Commercial Logic the opportunity to publish some the Shirlaws articles on business and business practice. This article, written by the CEO of Shirlaws UK, is entitled The Recession and What to Do About It. Here is an excerpt:

"This is a great time to be in business - a time of boundless opportunity to those with an efficient business with some cash on the balance sheet, a strong culture, a clear product and position, and a powerful grasp of IP."

This is actually the appendix of a longer e-book with the intriguing title More Money More Time Less Stress. What’s not to like? Call or write me if you would like to download the book itself.

Elements of Successful CRM. Accounting Today lists CRM as one of the major goals of Top-100 Firms for 2011. We at Commercial Logic have made CRM a focus for the last two years, combining our superior APS CRM software with long experience in this area. If your firm is moving in this direction, you might want to review this short checklist of Elements of Successful CRM. These are specific, measureable items that will help you plan your firm's course in these matters.

Thanks for listening.

Peter D. Coburn, President
Commercial Logic, Inc.

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Commercial Logic is the sole US distributor of APS Advanced Practice Management.
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